Privacy Policy

This Privacy Policy describes how Terranova Fusion (“Terra Nova Fusion Corp”, “we”, “us”, or “our”) collects, uses, and protects your information when you visit our website https://terranovafusion.com and when you interact with us, including through our SMS/text messaging programs.

1. Contact information
Terra Nova Fusion Corp
1120 Pleasantville Rd
Briarcliff Manor, NY 10510
United States
Email: restaurant@terranovafusion.com
Phone: 917-677-1775

2. Information we collect
We may collect the following types of information:

• Contact information: name, email address, phone number.
• Reservation and order information: date and time of reservation, party size, order details, special requests.
• Payment-related information: limited payment details processed through our payment providers (we do not store full card numbers).
• Website usage information: IP address, browser type, pages visited, and other analytics data collected via cookies or similar technologies.

3. How we use your information
We use the information we collect for purposes such as:

• Providing and managing reservations, orders, and in-restaurant services.
• Responding to your inquiries and requests.
• Sending order updates, reservation confirmations, and service notifications.
• Sending marketing communications, including SMS/text messages, when you have given your consent.
• Improving our website, services, and customer experience.
• Complying with legal obligations and protecting our rights.

4. SMS/text messaging and marketing communications
If you choose to opt in to receive SMS/text messages from us, we may send you:

• Marketing messages, including up to two text messages per month with promotions and special offers.
• Non-marketing messages, such as order updates, reservation reminders, and service information.

By providing your mobile phone number and opting in, you consent to receive text messages from Terranova Fusion at the number you provided. Message and data rates may apply. Message frequency may vary, but for marketing texts we limit communications to approximately two messages per month. You can opt out at any time by replying STOP to any message we send, or by contacting us at restaurant@terranovafusion.com.

5. Sharing of information
We may share your information with:

• Service providers who help us operate our website, reservations, ordering, and messaging services (for example, hosting providers, payment processors, and SMS delivery platforms).
• Government authorities or other parties when required by law, legal process, or to protect our rights.

We do not sell or rent your personal information to third parties for their own marketing purposes.

Opt‑in data and consent will not be shared with third parties.
The above excludes text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

We do not share SMS/text messaging opt‑in data or consent with any third parties for marketing or promotional purposes.

6. Cookies and tracking technologies
Our website may use cookies and similar technologies to remember your preferences, analyze site traffic, and improve our services. You can control cookies through your browser settings, but disabling cookies may affect some functionality of the website.

7. Data security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your rights
Depending on your jurisdiction, you may have rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us at restaurant@terranovafusion.com.

10. Third‑party links
Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies separately.

11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the website after any changes means you accept the updated policy.

12. How to contact us
If you have any questions about this Privacy Policy or our data practices, please contact us at restaurant@terranovafusion.com or 917-677-1775.